Returns & Exchanges

At Nutrifactor, we want you to be completely satisfied with your fashion purchases, which is why we offer a seamless 30-day return and exchange policy for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our goal is to make your shopping experience effortless.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging, ensuring all garment tags are attached and the items are in their original, unwashed condition.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing